RETURN POLICY
At ADELINE TYLER, we stand behind the quality of our makeup tools & accessories and want to ensure your satisfaction. Please review our return policy below:
- Faulty Products
If your makeup brush arrives damaged or defective, you are eligible for a hassle-free return or replacement within 30 days of purchase. - Unused Products Only
To maintain hygiene standards, returns or refunds are only accepted for unused products. Brushes and sponges that have been used or show signs of wear are not eligiblefor return or refund.
- Contact Us
Email us at hello@adelinetyler.com within 30 days of receiving your order. Please include your order number, a description of the issue, and a photo of the product (if applicable). - Return Shipping
If the return is approved, we will provide you with instructions for returning the product. For faulty items, we will cover the cost of return shipping. - Refunds or Replacements
Once we verify the product's condition, we will process a full refund or send a replacement product, depending on your preference.
Products that have been used or are not in their original condition cannot be returned or refunded.